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Questions? Look no further.

Common Questions

What is FlexPay?

With FlexPay, we enable you to get immediate access to your earned but unpaid salary. This means you can tap into your earnings flexible and when you need it the most.

How do I use FlexPay?

To use FlexPay within this SAP internal prototype, please maintain your hours like you are used to in the internal ESS tool. Additionally, please also maintain your hourly wage as well as your hours worked in FlexPay. We will calculate a so called "FlexPay Balance" amount, which represents the value that is directly accessible to you. To request the money, just navigate to the dashboard, enter the amount you would like to have transferred in advance and press the request button. Please be aware that we currently only support one request at a time.

Can anyone use FlexPay?

As this is only an internal pilot, it is only available for a very few selected students, which participate in the pilot. You can't invite people to this pilot and you can't participate in FlexPay without being selected.

Here's another question?

If you have an audience you think would enjoy Webflow, email us details of how you'd want to promote and we can point you in the right direction.

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Payments

Q: How long until I receive my payment?

Hosting scales automatically to handle millions of concurrent visits. All hosting add-ons serve sites through our Amazon's Cloudfront CDN and accelerated using Fastly, loading sites in milliseconds.

Q: I don't want to receive the money on the bank account that's on file.  Can I use a different one?

We calculate monthly visits as the total unique daily visits in a month. Multiple visits by the same person in one day therefore only count as one visit.

Q: There was an error in my timesheet. What should I do?

On the Lite, Professional, and Team plans, you can export your website and host it anywhere you'd like. No attribution required. However, CMS Collections cannot be exported and forms (including site search) will stop working.

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For employers

Q: What payroll system do we need to use FlexPay?

On the CMS and Business hosting plans, your clients can log in to use the Editor and add new content to the CMS, or make updates to the site right on the page.

Q: How many employees can I sign up?

Not at this time. However you can integrate an ecommerce solution using custom code integrations and our CMS.

Q: Does FlexPay have an API?

Webflow has a REST-based API you can use to add, update, and remove items from your CMS. Read the documentation.

Q: How do I know my employees are more engaged?

We integrate with Qualtrics and offer built-in Employee Pulse Surveys. We send out frequent questions in app to your employees to see how they're doing.

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For employees

Q: My employer doesn't offer FlexPay. What can I do?

Sure! You can test out Webflow on our free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a hosting on a per-project basis to unlock up to 100 static pages and additional CMS pages.

Q: How many requests can I make every month?

We offer fast email support to paid accounts and prioritized help for team accounts. Community support (forum.webflow.com) is available to free accounts.

Q: Is there a minimum amount I can transfer?

Yes, you can cancel your account at any time. If you do, you'll be downgraded to the free Starter plan, where you can manage two unhosted projects. You won't be locked out of any sites that have hosting set up, even if you're on the free Starter plan.

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